Joy is a powerful word in life and, as it turns out, in business too. A company that discovers the relevant principles of organizational flight can fly to heights and distances that were previously unimaginable. And, in doing so, can experience the business value of joy.

Leading with Joy

Menlo Innovations CEO Rich Sheridan had an all-consuming thought during a difficult mid-career in the chaotic technology industry ... Things can be better. Much better. He had to find a way. His search led him to books, authors and history, including recalling childhood visits to Greenfield Village every summer. The excitement of the Edison Menlo Park New Jersey Lab served as his siren call to create a workplace filled with camaraderie, human energy, creativity and productivity.

Ultimately, Rich and his co-founder James Goebel invented their own company in 2001 to "end human suffering in the world as it relates to technology" by returning joy to one of the most unique endeavors mankind has ever undertaken:  the invention of software. Their unique approach to custom software creation is so interesting that almost 4,000 people a year travel from around the world just to see how they do it.

In 2013, Rich and his publisher Penguin Random House took a chance that a business book with the words joy and love on the cover might have impact. His bestselling book, Joy, Inc. - How We Built a Workplace People Love now has Rich traveling the world speaking about joy, creativity, and human energy in the workplace. His second book, Chief Joy Officer, is due out December 4th.

For your reading pleasure: Chapter 1 of Chief Joy Officer

Download Chapter 2 of Joy, Inc.

(Note: you'll need a PDF viewer, like Adobe Reader, to open the file.)